Presenting library cards

From April 2009, customers will need to present their actual library card at the counter when issuing, renewing or placing reserves. This is a change from our previous practice of accepting other forms of ID in place of the library card and will help us to provide a more efficient and timely service. Customers are also reminded to have their library card number ready when making telephone renewals or reservations.

Remember, the same card can be used at all our libraries across the city.